Draft for legal review. This is a starting template. The company’s legal adviser must review and complete it (legal entity, address, grievance officer) before the site goes live.
Who we are
VedhasMatrix (“we”) makes VM CRM, customer-relationship software for calling teams. For questions about this policy, contact us at [email protected].
Information we collect on this website
- Demo requests: the name, company, email, phone number and message you send us.
- Technical data: standard server logs (IP address, browser, pages requested) kept for security and troubleshooting.
This website does not use advertising or tracking cookies, and it loads no third-party scripts or fonts — your browser only talks to our own server.
How we use it
- To respond to your enquiry and arrange a demo.
- To keep the website secure and working.
We do not sell personal data.
Customer data in the CRM
When a business uses VM CRM, that business decides what customer data is stored and why (it is the Data Fiduciary). We process that data only on its instructions and under our agreement with it (as a Data Processor).
Retention
We keep enquiry details only as long as needed to respond and follow up, and server logs for a limited period.
Your rights
You can ask to access, correct or erase your personal data, or raise a grievance, by writing to [email protected].
Changes
We will post any changes to this policy on this page.