Loans & Financial Services

Move applicants from enquiry to disbursal

DSAs, NBFCs and loan aggregators live on speed, documentation follow-ups and strict control over customer data.

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The challenge

What slows teams down

  • Document collection needs many follow-up calls
  • Customer financial data must stay tightly controlled
  • Managers need daily disbursal numbers by agent

Document-stage pipeline

Statuses for every stage from eligibility to disbursal.

Strict access

Agents see only their own applicants and cannot export data.

Audit trail

Every login, export and reassignment is logged.

Example setup

How a loans & financial services team configures it

A starting point — your admin can rename, add or reorder any of these.

Lead statuses

  1. New
  2. Eligibility check
  3. Docs pending
  4. Login done
  5. Sanctioned
  6. Disbursed
  7. Rejected

Custom fields

  • Loan type
  • Amount required
  • Monthly income
  • Employment type
  • CIBIL band

Set up VM CRM for your loans & financial services team

Send us a sample of your lead sheet — we’ll show it imported, distributed and in the calling queue.