Automobile Dealerships

From test-drive enquiry to delivery

Dealership telecallers qualify enquiries, book test drives and chase finance and delivery steps.

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The challenge

What slows teams down

  • Walk-in, web and phone enquiries tracked separately
  • Test-drive no-shows are rarely followed up
  • Showroom managers lack daily conversion numbers

Test-drive stages

Statuses for booked, done, no-show and booking.

Model & variant fields

Capture model, variant and finance needs up front.

Showroom dashboards

Team-level KPIs for every showroom manager.

Example setup

How a automobile dealerships team configures it

A starting point — your admin can rename, add or reorder any of these.

Lead statuses

  1. New
  2. Test drive booked
  3. Test drive done
  4. Finance pending
  5. Booked
  6. Delivered
  7. Lost

Custom fields

  • Model
  • Variant
  • Exchange vehicle
  • Finance required
  • Showroom

Set up VM CRM for your automobile dealerships team

Send us a sample of your lead sheet — we’ll show it imported, distributed and in the calling queue.