Calling

Call Logging & Outcomes

Every conversation becomes data. Outcomes are configurable, so “Site visit booked” or “Documents pending” mean exactly what your team means by them.

What you get

  • Inbound and outbound calls with duration and timestamps
  • Configurable call outcomes (Connected, No answer, Callback requested…)
  • Full call history on every lead and contact
  • Connected-rate and talk-time per agent
  • Telephony-ready: provider call IDs and recordings slot in without migration

See your team’s calling day in VM CRM

A 30-minute walkthrough with your own lead file — import, distribute, call and report.