Healthcare & Clinics
Book more consultations, follow up on every patient
Clinics, diagnostic centres and hospitals handle appointment enquiries, reminders and post-visit follow-ups by phone.
Book a demoThe challenge
What slows teams down
- Enquiries that don’t turn into appointments
- Patient data needs careful access control
- Follow-up calls after a visit are inconsistent
Appointment pipeline
Statuses from enquiry to consultation to follow-up.
Need-to-know access
Staff see only the patients assigned to them.
Timeline
Every call and note about a patient in one place.
Example setup
How a healthcare & clinics team configures it
A starting point — your admin can rename, add or reorder any of these.
Lead statuses
- Enquiry
- Appointment booked
- Visited
- Follow-up due
- Treatment started
- Not reachable
Custom fields
- Department
- Doctor
- Preferred date
- Insurance
- Branch
Key features
What healthcare & clinics teams use most
Agent Calling Queue
One screen that always shows the next person to call.
Learn moreActivity Timeline
The full story of every customer in one place.
Learn moreTeams, Roles & Access
Admins, managers and agents each see exactly what they should.
Learn moreFollow-ups & Reminders
Nobody forgets a call-back again.
Learn moreSet up VM CRM for your healthcare & clinics team
Send us a sample of your lead sheet — we’ll show it imported, distributed and in the calling queue.